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Price List
Always great value for your business
| Service / Product | Setup | Rental |
| Conversion from Basic to Premium | £18.00 | |
| Lift & Shift (first hour + £75 per additional hour) | £99.00 | |
| Level 4 – Total Care Plus – Single Line | £4.95 | |
| Level 3 – Total Care – Single Line | £3.50 | |
| Level 2.5 – Prompt Care – Single Line (Business) | £0.00 | |
| Level 1 – Standard Care – Single Line | £0.00 | |
| Renumber | £20.00 | |
| Three Way Calling | £1.50 | |
| Ring Back | £1.50 | |
| Call Minder Standard | £3.00 | |
| Admin Controlled Call Diversion (per CLI) | £4.50 | |
| Debt Management Bar (OCB) (per request) | £15.00 | |
| PSTN Line reconnection / Restart | £45.00 | |
| Presentation Number Connection (Where possible) | £30.00 | £1.50 |
| New Analogue Line Installed | £99.00 | |
| Number Withheld | £0.00 | |
| Remote Call Forwarding | £37.50 | £5.00 |
| Reminder Call | £1.50 | |
| Caller Display | £1.50 | |
| Call Waiting | £1.50 | |
| Call Sign | £1.50 | |
| Call Diversion | £1.50 | |
| Call Barring | £1.50 | |
| BT Controlled Call Barring | £1.50 | |
| Anonymous Caller Reject | £1.50 | |
| Smart Divert | £9.00 | £1.50 |
| Choose to Refuse | £2.50 | |
| Presentation Number | £25.00 | £2.50 |
| Caller Redirect (during line cease) | £8.00 | |
| Residential Line Rental | £10.50 | |
| Business Line Rental | £12.78 |
| Service / Product | Setup | Rental |
| Level 4 – Total Care Plus (per line) – Analogue Multi Line | 4.95 | |
| Caller Redirect | 8.00 | |
| Multi Line Rental (per line) | 12.78 | |
| Presentation Number | 2.50 | |
| Remote Call Forwarding (plus line rental) | 24.95 | 5.00 |
| Smart Divert | 1.50 | |
| Number Withheld | 0.00 | |
| Level 1 – Standard Care (per line) – Analogue Multi Line | 0.00 | |
| Level 2.5 – Prompt Care (per line) – Analogue Multi Line | 1.50 | |
| Level 3 – Total Care (per line) – Analogue Multi Line | 3.50 | |
| New Multi Line Installed (per line) | 99.00 | |
| Caller Display | 1.50 | |
| Call Diversion | 1.50 | |
| Call Barring | 1.50 |
| Service / Product | Setup | Rental |
| Digital Standard/Digital Line Rental (2 Channels) | 0.00 | 27.90 |
| DDI Rental per DDI number | 0.00 | 0.40 |
| DDI Caller Redirect Rental (per range) | 0.00 | 15.00 |
| Connected Line Identity Presentation | 0.00 | 2.00 |
| Connected Line Identity Restriction | 0.00 | 0.00 |
| Presentation Number | 0.00 | 2.50 |
| Outgoing Calls Barred | 0.00 | 1.50 |
| Incoming Calls Barred | 0.00 | 2.00 |
| Controlled Call Forwarding | 0.00 | 2.00 |
| Call Deflection | 0.00 | 2.00 |
| Call Waiting with Call Hold | 0.00 | 2.00 |
| ISDN2 line transfer | 0.00 | 0.00 |
| DDI Connection (per block of 10) | 10.00 | 0.00 |
| Planning charge DDI Installation | 100.00 | 0.00 |
| New Digital Line installed – (per 2 ch) | 295.00 | 0.00 |
| DDI Caller Redirect Connection Fee (per block of 10) | 275.00 | 1.50 |
| Digital Renumber | 55.00 | 0.00 |
| Level 1 – Standard Care (Charged per channel) – ISDN2 | 0.00 | 0.00 |
| Level 2.5 – Prompt Care (charged per channel) – ISDN2 | 0.00 | 1.50 |
| Level 3 – Total Care (Charged per channel) – ISDN2 | 0.00 | 3.50 |
| Service / Product | Setup | Rental |
| Selective Outgoing Call Barring | 0.00 | 2.00 |
| Admin Controlled Call Forwarding | 0.00 | 2.00 |
| Calling Line Identity Presentation | 0.00 | 2.00 |
| Calling Line Identity Restriction | 0.00 | 0.00 |
| Connected Line Identity Presentation | 0.00 | 2.00 |
| Connected Line Identity Restriction | 0.00 | 0.00 |
| Outgoing Calls Barred (OCB) | 0.00 | 1.50 |
| Incoming Calls Barred (ICB) | 0.00 | 2.00 |
| Customer Controlled Call Forwarding | 0.00 | 2.00 |
| Call Deflection | 0.00 | 2.00 |
| Caller Redirect (per channel) | 0.00 | 15.00 |
| Presentation Number | 0.00 | 2.50 |
| ISDN30 Line Rental (per channel) | 0.00 | 14.95 |
| DDI Rental per DDI number | 0.00 | 0.40 |
| Site Assurance (per channel) | 0.00 | 2.50 |
| ISDN30 line transfer | 0.00 | 0.00 |
| ISDN30 Bearer Installation | 660.00 | 0.00 |
| ISDN30 Channel Installation (per channel) | 36.00 | 0.00 |
| Planning charge per DDI Installation | 100.00 | 0.00 |
| Per DDI number (in blocks of 10 or one single DDI) | 1.50 | 0.00 |
| Reconfiguration of ISDN30 | 65.00 | 0.00 |
| Presentation Number Connection | 35.00 | 0.00 |
| Level 2.5 – Prompt Care (Charged per channel) – ISDN30 | 0.00 | 0.00 |
| Level 3 – Total Care (Charged per channel) – ISDN30 | 0.00 | 3.50 |
| Bespoke Directory Entry | Various | |
| Service / Product | Setup | Rental |
| IPDC Channel Cease | 20.00 | |
| IPDC IP Address Change | 20.00 | |
| IPDC Endpoint Cease | 50.00 | |
| IPDC Channel Rental | 9.95 | |
| IPDC Connect ( per site ) | 95.00 |
| Service / Product | Setup | Rental |
| Single to Digital Business | 230.00 | 0.00 |
| Single to Digital System | 230.00 | 0.00 |
| Single to Digital Standard | 230.00 | 0.00 |
| Single to Multi | 99.00 | 0.00 |
| Service / Product | Setup | Rental |
| ISDN30 DASS to ISDN30e (60 channels and above) | 700.00 | 0.00 |
| ISDN30 DASS to ISDN30e (up to 60 channels, per channel) | 15.00 | 0.00 |
| Digital System to Multi | 99.00 | 0.00 |
| Digital Business to Multi | 99.00 | 0.00 |
| Digital Standard to Multi | 99.00 | 0.00 |
| Digital Business to Single | 99.00 | 0.00 |
| Multi to Single | 0.00 | 0.00 |
| Digital System to Single | 99.00 | 0.00 |
| Digital Standard to Single | 99.00 | 0.00 |
| Service / Product | Setup | Rental |
| DSL SFI Engineer Visit | 265.00 | |
| Pink Assured M Router Cisco 887VA – Return | 300.00 | |
| Business Unlimited VDSL (Unlimited Allowance) | 0.00 | 39.95 |
| ADSL / VDSL Cease | 40.00 | 0.00 |
| FTTP Cease | 50.00 | 0.00 |
| Business Unlimited ADSL (Unlimited Allowance) | 0.00 | 29.95 |
| Fixed IP Address | 0.00 | 1.50 |
| Service / Product | Setup | Rental |
| GDPR Gap Analysis (from) | 1995.00 | |
| End Point Security (per user basis) | Call for Pricing | |
| Pink Sentinel Corporate Support (from) | 125.00 | |
| Pink Sentinel Pro Support | 35.00 | |
| Pink Sentinel Standard Support | 25.00 | |
| Pink Sentinel Corporate | 1995.00 | |
| Pink Sentinel Pro | 895.00 | |
| Pink Sentinel Standard | 395.00 |
| Service / Product | Setup | Rental |
| TXT Messaging Service each (min block of 500) | 0.05 | |
| TXT Messaging Service Set up | 45.00 | |
| Website Transfer | 0.00 | 175.00 |
| UK Domains – Registered for 1 year | 0.00 | 14.95 |
| Global Domains – Registered for 1 year | 0.00 | 16.95 |
| Bronze (500Mb/5 email accounts) Package – Annual | 0.00 | 49.95 |
| Silver (2Gb/30 email accounts) Package – Annual | 0.00 | 99.95 |
| Gold (Unlimited) Package – Annual | 0.00 | 149.95 |
| Service / Product | Setup | Rental |
| Call Whisper (per account) | 39.95 | 24.95 |
| Call Recording (per account) | 99.00 | 49.95 |
| Advanced Stats (per account) | 0.00 | 9.95 |
| Voicemail | 0.00 | 5.00 |
| Inbound Pro | 0.00 | 49.95 |
| Inbound Path | 29.95 | 15.00 |
| Inbound Point | 0.00 | 5.00 |
| Service / Product | Setup | Rental |
| Bolt-on MiFID II Storage Solution Basic | 10.00 | |
| Bolt-on MiFID II Storage Solution Standard | 15.00 | |
| Bolt-on MiFID II Storage Solution Premium | 20.00 | |
| Handset Unlocking per handset – depending on model | 45.00 | |
| Yealink T41P | Call for pricing | |
| Cisco SPA504G | Call for pricing | |
| Call Recording | 99.00 | See Below |
| Non-Geo Gold Number | 49.95 | |
| Cease / Unlock | 45.00 | |
| Virtual Number | 9.95 | |
| Pink IP Pro – Prem Subscription Rental | 12.95 | |
| Pink IP Pro – Pro Subscription Rental | 9.95 |
| Service / Product | Setup | Rental |
| DDI Number Set Up ( per number ) | 0.99 | 0.00 |
| Call Recording – Storage Charge – 8 | 450.00 | |
| Call Recording – Storage Charge – 7 | 300.00 | |
| Call Recording – Storage Charge – 6 | 200.00 | |
| Call Recording – Storage Charge – 5 | 120.00 | |
| Call Recording – Storage Charge – 4 | 90.00 | |
| Call Recording – Storage Charge – 3 | 50.00 | |
| Call Recording – Storage Charge – 2 | 30.00 | |
| Call Recording – Storage Charge – 1 | 15.00 |
| Service / Product | Setup | Rental |
| Portable Appliance Testing (PAT) up to 35 per site | 50.00 | |
| Excess Construction Charges – Band 3 / 4 / 5 | TBC according to quote | |
| Excess Construction Charges – Band 2 | up to 600 | |
| Excess Construction Charges – Band 1 | up to 300 | |
| Openreach TRC Material Overhead | TBC | |
| Openreach Time Related Charges | TBC | |
| Openreach Visit Weekdays Assurance | 130.00 | |
| Openreach Abortive Visit | 120.00 | |
| Cabling – Network points | TBC | |
| PC Associated Engineering Costs | TBC | |
| PC Remote Configuration/Support (from) | 45.00 | |
| PC Engineering Call Out (from) | 175.00 | |
| PC Engineering Half Day (from) | 295.00 | |
| PC Engineering Day (from) | 495.00 | |
| PC Advanced Engineering Day (from) | 595.00 |
| Service / Product | Setup | Rental |
| Porting Numbers – Complex DDI (above 10) | 175.00 | |
| Porting Numbers – Multi DDI block 11 or more | 135.00 | |
| Porting Numbers – Multi DDI block up to 10 | 75.00 | |
| Porting Numbers – Multi | 29.95 | |
| Porting Numbers – Single | 19.95 | |
| Porting Numbers – Ported Out/Cease | From 20.00 | |
| Porting Numbers – E04: Order timed out | 20.00 | |
| Porting Numbers – E03: Cancellation of Order | 20.00 | |
| Porting Numbers – E02: Date Changed | 45.00 | |
| Porting Numbers – E01: Order Rejected BT | 20.00 | |
| Porting Numbers – Migrate Away | 40.00 |
| Service / Product | Setup | Rental |
| Route to Credit Control | 15 | |
| Credit Card Transaction Fee (per transaction) | 3.50 | |
| Processing,Packaging & Courier (next day) | 15.00 | |
| Posted Invoice | 1.50 | |
| Failed Direct Debit Collection | 10.00 | |
| 30 days notice (sum of all rental charges for 1 month) | TBC | |
| Early Termination Charges | TBC | |
| Payment Processing Fee (non DD, BACS, cheque, card) | 3.50 | |
| Debt Collection Team | 35.00 | |
| Administration Fee / Barring | 15.00 | |
| Late Payment Fee | 15.00 |