Troubleshoot your Pink Connect telephone systems
Press the Prog soft key
Press the Cfwd key.
Select the Call Forward condition that was used when setting the Call Forward.
Press the CNCL key.
Press the speaker key to exit.
Using the soft keys on the top of the phone press the Prog key.
Using the soft keys again, select the call forward condition you wish to set – All, Both, Busy, N/A for No-answer or B/NA for Busy and No-answer.
Select the SET key.
Enter the extension that you wish to forward your calls to, or enter the mobile/external number prefixing with a 9… for example 908008404181
Press the hold key to confirm.
Press the Speaker key to exit.
Press the Hold key during a call
Outside calls will flash at the Line Key
Internal calls will flash at the Hold Key
Press the flashing key to retrieve the held call
Press the Transfer Key during a call
Dial the extension number of the required party and press transfer
– or –
Wait for an answer, announce the call and press the transfer key
Press the SPK key
This will cancel: Call Forward, Message Waiting, DND, Alarm Clock and Repeat Dial.
Press the DND and 1 to block your outside calls
Press the DND and 2 to block Paging, internal calls
Press the DND and 3 to block all calls
Press the DND and 4 to block transferred calls
Press the DND and 0
Dial 800 – the handset will then display ICM DIAL
Enter your extension number
Key in the new name as you would when writing a text. (Press # once to use the same
letter i.e. rr = r#r, and press ## twice for a space, to delete letters press DND/CONF)
When name is correct press HOLD and then SPK
Changing the name on a handset
Using a display key telephone
Ensure that you do not have a call in progress
Press SPK key (bottom right hand side of phone)
Key in time in 24 hour format (e.g. 1545 = 3.45 pm)
Press SPK key to hang up and complete
Lift the handset
Enter password 0000 followed by #
Enter the extension number you wish to delete call forwarding followed by #
Enter 1 to confirm
Enter the extension number you wish to forward followed by #
Enter Password 0000 followed by #
Enter the extension number you wish to forward your calls to follow by #
Modern telephone systems have moved on!
With a range of easily implemented features that will leave old tec gasping in their wake, Pink Connect are leaders in what’s possible today.
Check out our ADSL guide for an easy setup guide
Follow this simple guide to get your Fibre service up and running
Port forwarding has never been more simple with this step-by-step guide
Give your business the key advantage of modern integrated communications!