INBOUND & INTERNATIONAL NUMBERS

Online access to a full range of call routing, monitoring and management tools to empower your business and drive customer service, regardless of where you are in the World.

Talk with Us

Supported 24/7 by our own UK call centre

Our inbound knowledge is extensive

…and our system is “real time” allowing instant setup and call management control on any number anywhere, with no capital outlay!

Our inbound solution makes customer contact easy and is packed with features to help you manage incoming calls, provide great business efficiency, resilience, flexibility and outstanding customer service. From simple Inbound Call Routing through to Complex Routing and comprehensive Call Center Services, Pink inbound is everything your business needs.

We also supply Virtual mobile numbers. These allow organisations to use both inbound and outbound mediums for voice and SMS communication with their customers using the same number. This means you can make calls and be reached by people with the same area code for the price of a local call and SMS.

The key benefit of a Virtual Mobile Number is that there is no SIM required and Virtual Mobile Numbers can be terminated onto an 01 or 02 number. They work the same as regular mobile numbers with the exception of mobile data, thus creating an ecosystem where two-way communication with the customer is a necessity.

Online Portal

Using our online portal or mobile app you can set up call plans, then see how many calls your business is receiving, how many are answered and how many are missed. You can improve customer service by better managing callers during busy hours, or when your office is closed.

Business Continuity

Inbound also provides a ready-made business continuity solution. Instantly direct calls to another location, either manually or automatically, should there be an outage or other issue.

Ultimate Flexibility

Use Pinkinbound with any number, from anywhere and with any device.

Easy Set Up & Use

Inbound services can be set up in minutes for maximum operational flexibility, and are incredibly easy to use.

Supported 24/7

Supported 24/7 by our own Head Office staff and UK call center, our inbound knowledge is extensive and our system is “real time” allowing instant setup and call management control on any number anywhere, with no capital outlay!

Packed with Features

To help you manage incoming calls, provide great business efficiency, resilience, flexibility and outstanding customer service

Ready to Have an International Presence?

Choose the destination, play local!

What Businesses Say About Us

The response to my out of hours incident, where contractors had severed all Tele-comms into one of our sites was outstanding. Replying to emails throughout Saturday and Sunday, resulting in an engineer being on site before 9am on Monday morning.

A special mention for Jack Elliott who dealt with this incident.

I have just migrated my business phone to Pink Connect and have been so impressed by the professionalism and responsiveness of the teams. They have kept me updated at all steps, been proactive in providing solutions, uploaded my settings and provided me with training on the system. Being a small business I know how vital it is to deliver excellent service to customers and Pink Connect definitely make me feel that my custom is valued by them.

Thank you.

Sally H

They always deliver a fantastic service, very friendly and efficient. Their service is top-notch. I would like to mention OMAR who is very professional and knowledgeable.

Gabrielle R

Omar sorted out the issue I was experiencing quickly and explained how I can fix the issue myself should it happen again. He made some changes to the system so in theory it won’t happen again.

Zarvin Wildey

Claire has been our personal agent providing our telecoms service with the latest up to date technology for over past 10 years now.

Pink Connect recently supplied an App for our mobiles, so our brokers are in touch with the main office wherever they are. Pink Connect’s service is Outstanding along with their products.

If you want your business to have the best communication with your clients… talk to Pink Connect!