BUSINESS HOSTED VoIP
IP CALLSWITCH

Balancing simplicity with flexibility and highly advanced functionality, in a more collaborate world

End to end, integrated solutions for your Unified Communications requirements

All the features you would expect from any Unified Communications offering but an accessible price.

CallSwitch Business offers a strong set of business telephony features that is essential to any Unified Communications offering. From the Unified Presence across devices that you would expect, to dedicated video and audio conferencing applications or the ability to make separate business and personal calls on dual-eSIM equipped mobile devices.

Estate Agents holding iPad
Laptop showing VoiP telephone systems dashboard

A strong set of business telephony features

All our calling features are tied directly to the business dial plan

From simple “find me/follow me” functionality, to fixed mobile convergence applications or making and receiving business calls on personal mobile devices.

Desktop and Mobile Communicator Application!

With instant on-demand video and audio conferencing and text chat, Pink Connect brings the ultimate Unified Communications solution to your business.

Unlimited ACD Queues

A sophisticated queuing solution to help manage customers on the line and to keep them from hanging up

Soft Phone

Use desk phone or softphone – or toggle between both for maximum flexibility

Managed Control

Control of Agent behaviour and supervisor intervention for quality control

Graphic showing VoIP telephone system working on desktop and mobile phone

Comprehensive Reporting

Improve the effectiveness of your Sales campaigns with granular reporting and analysis

Wallboard

Provide an overview of all your Agents in seconds, on any device. Real time monitoring.

Scalability

Fully scalable according to size and complexity – Pink CallSwitch along with your business

FEATURES OF IP CallSwitch

Pink IP CallSwitch provides a strong set of business telephony features that are essential to any Unified Communications offer. From simple “find me/follow me” functionality, to fixed mobile convergence applications or making and receiving business calls on personal mobile devices.

  • Mobile Pairing
    – Sync your mobile with your office handset never miss a call
  • Call Groups – Directs call super effectively and never miss a call
  • Speakerphone Paging – Call out to all extensions
  • Landline Numbers – Give customers a local number that goes straight to your mobile
  • Call Parking – Park calls to a specific location
  • Unified Voicemail – Pick up all your voicemail from any device, anywhere
  • Auto Attendant – Handle calls professionally and efficiently
  • Call Monitoring – Full suite of services to analyse team performance
  • Multi Locations – Connect your offices across the globe with a single phone system
  • Call Management – Top-of-the-range features that make call-handling a breeze
  • Synchronized screen and audio capture Call Recording – Atmos recording and archiving of all inbound or outbound calls
  • Unlimited Conference Calling – Set up a private virtual conference room with external dial ins and so much more!
picture of a voip teams phone handset

A reliable move

Power up your Sales, Customer Service or Blended Contact Centre functions like never before

Making the move away from your ISDN early will allow you enjoy the myriad benefits Pink IP CallSwitch. Give your users exceptional levels of customer service at the same time as enhancing Agent productivity.

callswitch communicator v6 5

Order Your Pink IP CallSwitch Solution today!

For more information on Pink IP CallSwitch, give our Expert Team a call today!

ORDER NOW
What Businesses Say About Us

The response to my out of hours incident, where contractors had severed all Tele-comms into one of our sites was outstanding. Replying to emails throughout Saturday and Sunday, resulting in an engineer being on site before 9am on Monday morning.

A special mention for Jack Elliott who dealt with this incident.

J

I have just migrated my business phone to Pink Connect and have been so impressed by the professionalism and responsiveness of the teams. They have kept me updated at all steps, been proactive in providing solutions, uploaded my settings and provided me with training on the system. Being a small business I know how vital it is to deliver excellent service to customers and Pink Connect definitely make me feel that my custom is valued by them.

Thank you.

Sally H

They always deliver a fantastic service, very friendly and efficient. Their service is top-notch. I would like to mention OMAR who is very professional and knowledgeable.

Gabrielle R

Omar sorted out the issue I was experiencing quickly and explained how I can fix the issue myself should it happen again. He made some changes to the system so in theory it won’t happen again.

Zarvin Wildey

Completely satisfied with my new communications installation, from enquiry to pricing, to implementation. Attention to detail has been exemplary.

S Spinks