BUSINESS HOSTED VoIP
IP CALLSWITCH

Balancing simplicity with flexibility and highly advanced functionality, in a more collaborate world

End to end, integrated solutions for your Unified Communications requirements

All the features you would expect from any Unified Communications offering but an accessible price.

CallSwitch Business offers a strong set of business telephony features that is essential to any Unified Communications offering. From the Unified Presence across devices that you would expect, to dedicated video and audio conferencing applications or the ability to make separate business and personal calls on dual-eSIM equipped mobile devices.

Laptop showing VoiP telephone systems dashboard

A strong set of business telephony features

All our calling features are tied directly to the business dial plan

From simple “find me/follow me” functionality, to fixed mobile convergence applications or making and receiving business calls on personal mobile devices.

Desktop and Mobile Communicator Application!

With instant on-demand video and audio conferencing and text chat, Pink Connect brings the ultimate Unified Communications solution to your business.

Unlimited ACD Queues

A sophisticated queuing solution to help manage customers on the line and to keep them from hanging up

Soft Phone

Use desk phone or softphone – or toggle between both for maximum flexibility

Managed Control

Control of Agent behaviour and supervisor intervention for quality control

Graphic showing VoIP telephone system working on desktop and mobile phone

Comprehensive Reporting

Improve the effectiveness of your Sales campaigns with granular reporting and analysis

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Provide an overview of all your Agents in seconds, on any device. Real time monitoring.

Scalability

Fully scalable according to size and complexity – Pink CallSwitch along with your business

FEATURES OF IP CallSwitch

Pink IP CallSwitch provides a strong set of business telephony features that are essential to any Unified Communications offer. From simple “find me/follow me” functionality, to fixed mobile convergence applications or making and receiving business calls on personal mobile devices.

Mobile Pairing
– Sync your mobile with your office handset never miss a call
Call Groups – Directs call super effectively and never miss a call
Speakerphone Paging – Call out to all extensions
Landline Numbers – Give customers a local number that goes straight to your mobile
Call Parking – Park calls to a specific location
Unified Voicemail – Pick up all your voicemail from any device, anywhere

Auto Attendant – Handle calls professionally and efficiently
Call Monitoring – Full suite of services to analyse team performance
Multi Locations – Connect your offices across the globe with a single phone system
Call Management – Top-of-the-range features that make call-handling a breeze
Synchronized screen and audio capture Call Recording – Atmos recording and archiving of all inbound or outbound calls
Unlimited Conference Calling – Set up a private virtual conference room with external dial ins and so much more!

A reliable move

Power up your Sales, Customer Service or Blended Contact Centre functions like never before

Making the move away from your ISDN early will allow you enjoy the myriad benefits Pink IP CallSwitch. Give your users exceptional levels of customer service at the same time as enhancing Agent productivity.

Order Your Pink IP CallSwitch Solution today!

For more information on Pink IP CallSwitch, give our Expert Team a call today!

What Businesses Say About Us

Completely satisfied with my new communications installation, from enquiry to pricing, to implementation. Attention to detail has been exemplary.

S Spinks

Always professional and quick to respond to any changes I require. I would recommend Pink to any company looking for an efficient and helpful telecommunications provider.

Hayley

I must say we have been very impressed with the team sorting this all out for us especially during these difficult times we are all faced with.

M Drinkwater

The Pink Connect team worked with us to source the solution we required within our budget, set up our system swiftly and the support team have been responsive and efficient in assisting whenever we’ve needed them. A really positive experience overall.

Imogen

Fast and very efficient service, emailed them with an email query was answered promptly and request was carried out. Have always received great service from Pink Connect and would not hesitate to recommend them.

Holdsworth Windows Limited