softphone improvements,phone buddy,pink ip pro latestWelcome to the latest update for pinkIPpro. We are delighted to announce the launch of Phone Buddy V3.2.0.20

Phone Buddy V3.2.0.20 Highlights

  • Support for headsets & handsets from Plantronics and Jabra
  • Receptionist Console enhancements
  • Option to show or hide “myself” in own internal directory display
  • Improved Soft Phone integration with VM, DND and Call forward
  • Friendly names now visible when transferring calls
  • Integration with OAK Patient Connect and OAK Contact Assist
  • Various performance enhancements and optimisations

Receptionist Console Enhancements

  • Drag and Drop functionality enhanced to enable active calls to be moved into queues, blind transferred etc
  • Queues now configured at start-up
  • Colleagues mobile numbers now visible in the Internal directory for easier access to call and transfer features

Headset Updates

  • The Altos platform now supports a number of Plantronics and Jabra headsets.
  • Jabra’s Tier 1 device list includes Altos Soft Phone

softphone improvements,phone buddy,pink ip pro latest

  • Altos now offers optional secondary device ringing for headset users, i.e. PC speaker – useful for when stepping away from the desk temporarily.

We are delighted to announce the following headsets have been fully tested to operate with Phone Buddy Soft Phone:

Jabra Pro 9450, Jabra Engage 75, Jabra Speak 510 (USB and BT), Jabra 450 USB, Plantronics Calisto 620 (USB and BT), Plantronics Savi 8220

The following models are supported by SDKs for compatibility and should generally work.

• Jabra Pro 9470, 9465, 9460, 930, 935 (single and dual), 925 (single and dual)
• Jabra Evolve 40, 80, 30 and 30 II, 20, 65, 65t, 75, 75e
• Jabra Engage 50, 65
• Jabra Link 265, 260, 360, 370, 230, 850
• Jabra Biz 2300, 2400 II and 2400 II CC, 1500
• Jabra Speak 410, 710, 810
• Plantronics Blackwire 200/300/400/500/600/700/3210/3215/3220/3225/5210/5220/7225 series
• Plantronics BT300/BT600
• Plantronics Calisto 240/340/600/800/3200/5200 series, 7200
• Plantronics Savi 400/700/8200 series
• Plantronics Voyager 3200/4200/5200/6200/8200 series