Pink IP Max Call Centre key features and benefits:

  • Queue up to 50 calls at one time – to help ensure you don’t lose calls
  • Flexible and intelligent call distribution – so the right calls get through to the right people
  • Easily take calls for multiple departments from one device
  • Agents can quickly and seamlessly escalate difficult queries to a senior member of staff
  • Track staff performance – including  number of calls received and activity completed
  • Report on different periods throughout the day – to help identify peak periods and potential additional resource needs

If you would like to find out more about Pink IP Max, give our Tech Sales Team a call on 0345 450 9393 opt 1.