Internet-based systemAn internet-based system is the best system…

The best way to keep your phone lines working is by switching your business to a voice-over-IP (VoIP) internet-based phone system, where your business can make and receive inbound and outbound business calls through your broadband connection. Many small businesses think that they have plenty of time to change but the clock is ticking fast!

Why should you change?

In 2025, the traditional landline telephone network (analogue and ISDN lines) is being switched off. But don’t panic! Internet-based systems are the solution. A VoIP phone system leverages your broadband, allowing you to make calls over the internet. VoIP systems allow integration with your existing infrastructure, software and applications. As standard VoIP includes many of the features and functionality that your current telephone system may not include or even be capable of.

What should you look out for when selecting a new phone system?

Out of the box, many VoIP systems come packed full of features such as time-of-day routing, virtual phone numbers, call forwarding and many more. Some features such as call recording, video conferencing, call queueing, and Auto-Attendant/IVR Menus can be purchased for an additional cost. Older ISDN and Analogue systems don’t offer much of this functionality, and where it is offered you often pay for each feature to be activated, even a simple divert!

If you have people who work from remote locations such as home workers, a VoIP system is a must. All you need with a VoIP phone system is an internet connection, and a device to make the call from. Devices can be traditional Desk phones, Cordless phones you can walk about the office with, a desktop or web app, or even a mobile application.

Traditional Phone Systems (For Comparison)

A traditional telephone system refers to a landline phone service that uses copper wires or fibre optic cables to complete calls. These type of systems are commonly used for long distanced calls. The original phoneline was constructed in the late 1870’s. Shortly after 49,000 telephones were sold. Now over 80% of the population has a landline. The equipment that is needed for landlines isn’t fit for the future and is being upgraded. The traditional phoneline is going to be switched off in 2025. The new system will use internet to make phone calls.

Traditional Phone System

Pros Cons
  • Not impacted by power cuts
  • Doesn’t rely on internet
  • Voicemails
  • Best quality sound
  • Expensive installation
  • Costly calls from abroad
  • Not flexible
  • No future support
  • Price increases

Pink IP Pro

Pink IP Pro

A variety of small to large businesses use Pink IP Pro, which provides a comprehensive range of facilities and features that allow businesses to link their fixed and mobile telephony easily and efficiently. It is designed to replace the original analogue telephone service as it uses internet to communicate between devices for half the price of a basic landline. Pink IP Pro offers an integrated Soft Phone and Mobile App.

Pros Cons
  • Cheap installation
  • Cheap calls
  • Calls from anywhere
  • Call recording
  • Pay-per-number
  • Turn off receiving Voicemails
  • Call logs
  • Paid subscriptions


Pink PhoneLine+

PhoneLine+ is commonly used by smaller businesses. It is designed to replace the original analogue telephone service and delivers many different modern features which will save you time, money and frustration. Phoneline+ offers a lot of the standard features of a regular telephone line plus many more.

Pros Cons
  • Pay-per-user
  • Multiple numbers
  • Calls from anywhere
  • Easy to use
  • Simple installation
  • Turn off receiving Voicemails
  • Email notification
  • Out-of-hours messaging
  • Downloadable call analytics
  • Can’t import many numbers
  • No call recording
  • More complex setup than a traditional phone

Microsoft Teams

Microsoft Teams

Microsoft Teams allows you to contact anyone wherever you are, by using WI-FI. You can make an unlimited amount of calls. It will give you the power to boost your business into a high-performing, collaborative team allowing you to share files and collaborate on working documents in real-time, with instant messaging built into the platform.

Pros Cons
  • All tools in one place – message, call, video chat, calendar
  • No extra cost for Microsoft 365 users
  • Chat additions – emojis
  • Integrates with other apps
  • Helpful bots
  • Collaborates easier with the Cloud
  • Automated configuration
  • Storage
  • Security risk
  • Lack of notifications
  • Limited permissions

What we can do

We can give you a wide range of handsets and headsets for desk phones, smart devices and PC users. It offers an integrated softphone and mobile app. It is also more configurable and adaptable for the future.

Switch now

Call 0345 450 9393 or email us at