1. Make IT a bigger focus:

In 2016, SMBs must put IT at the centre of their business, changing the way they operate to interact with customers. Technology is now essential to accomplish primary business objectives, generate new revenue streams, reduce costs and improve agility and collaboration. Speak to us about Voice over IP telephony, you will never look back!

  1. Head into the cloud

In 2016, SMBs that don’t embrace cloud computing will be at a major disadvantage against those looking to see a proper return on investment, whether that’s through tailored configurations of software upgrades or better remote accessibility and communications. Speak to us about a straightforward path to Microsoft 365, collaborative working and on demand documents from any device anywhere!

  1. Make security a bigger priority

Given the myriad of increasing and constantly changing IT threats, ensuring data and network safety must be a priority. Alongside educating employers and their workforces on how to better protect themselves, traditional poor or non-existent protection from on-line attack has to be re-evaluated to identify and respond to threats. This will not only protect your business from attack but from the possibility of a hefty fine for data loss. Doing nothing is not a “good business” option!

  1. Take advantage of Business AAS (as-a-service)

Business AAS provides SMBs with services that were once exclusively the preserve of major corporate expensive “in-house” teams but now are offered externally for a manageable, predictable, monthly subscription. Business AAS gives businesses access to superior expertise and experience and most importantly, best-in-class Threat Management, Encryption, Monitor Network Activity, Disaster Recovery, Security and Data Backup, allowing SMBs to concentrate time and money on meeting their prime business objectives. An initial no-obligation review of your network will identify what needs to be done to make your business compliant and “fit for purpose”.

  1. Seamless experience across devices

From mobile devices and wearables to electronic devices of all kinds and IoT (Internet of Things) sensors, the mesh of interconnected devices is about to grow even more complex. Following on from this, the “ambient user experience” principle is about exploiting augmented and virtual reality to provide a continuous user experience across all devices and channels.

  1. The PA in your pocket

Autonomous agents are all about leaving their owners free to concentrate on the things that require a human touch. Software-based smart machines and virtual personal assistants (VPAs) like Cortana and Siri are just the beginning in a world where smartphone users will increasingly interact with an intelligent agent that handles menial tasks on their behalf.  2016 could even be the year we start to see digital shop floor assistants…