Business Phone System in Oxford
Pink Connect takes away the pain of Telecoms and IT for SMEs in Oxford, so that business owners can get on with running their businesses
Is your business phone system holding back your productivity?
We offer tailored cloud hosted phone system solutions for companies across Oxford that meet the unique needs of your business. Whether you require a fully managed phone system or ad hoc support, our services are designed to provide reliable and efficient communication. With our expertise, you can be confident that your phone system will enhance your business operations, rather than hinder them. Contact us today to learn more about how we can improve your business phone system.
Voice over Internet Protocol (VoIP): Fully Featured, Built In
Call Waiting
A feature that has long been part of enterprise systems is now available to ensure that you never miss another call.
Voicemail to Email
Access Voicemail – from any internal phone, your mobile or external phone, or on-line.
Auto Attendant
Auto Attendant allows callers to be automatically transferred to an extension without the intervention of an operator or receptionist.
Call Recording
For each phone number you may choose to record all calls or a specified percentage of calls, and whether you want to record just external or both internal and external calls.
Time of Day Routing
Protect your precious time – with Do Not Disturb and Block Anonymous Calls, with patterns and greetings for different times of the day or week with Time-based Routing.
Hybrid Desk and Mobile
Don’t get left behind
With the added convenience of mobility and the cost savings of VoIP technology, this solution is becoming increasingly popular in today’s fast-paced and competitive business world.
Easy to Migrate
Migrating telephone numbers to a new system can be a complex process, but our efficient support team is here to make it as smooth and stress-free as possible.
Complete Documentation
We will also provide clear and concise instructions on how to configure and use the new system, ensuring that customers are up and running in no time.
Fully Supported
Throughout the migration process, our support team will be available to answer any questions and provide assistance as needed.
Configured Your Way
Our support team understands that every business is unique, and we know how to customise the system settings to ensure that it works for you, making you more productive.
The new way of working
Hybrid desk and mobile phones using VoIP technology are a game-changer for businesses and individuals alike. VoIP, or Voice over Internet Protocol, allows phone calls to be made and received over the internet, rather than through traditional telephone lines. This means that users can make calls from their desk phone or their mobile device, with both devices integrated seamlessly.
Call Recordings: A Key Tool for Business Improvement
Call recordings offer a wealth of benefits for businesses, providing valuable insights into customer behaviour, improving staff training, and ensuring compliance with regulatory requirements. They also enable businesses to monitor performance and identify areas for improvement, ultimately leading to increased productivity and profitability.
Cloud Solutions
Legal Compliance
Provide a record of conversations for dispute resolution and legal purposes such as MiFID II.
Development
Enables training and development of staff by providing real-world examples of customer interactions.
Marketing & Sales
Provides valuable insights into customer preferences and behaviour, which can inform marketing and sales strategies.
Compliance
Ensures compliance with regulatory requirements and industry standards.
Staff Planning
Enables management to track and analyse call volume and patterns for staffing and resource allocation purposes.
WHAT WE DO.
Don't get left behind! Move over to VoIP today or upgrade your current phone system to keep up with the modern business world. Speak with our local expert team in Oxford to help you through our world of telephony.
Speak with your local IT Support expert in Oxford