Business Phone System in Swaffham

Pink Connect takes away the pain of Telecoms and IT for SMEs in Swaffham, so that business owners can get on with running their businesses

Are you ready for the PSTN switch off?

We've all learnt that getting IT and telecoms working effectively is crucial to business success. Pink Connect provides best-in-class support in Dereham, Watton, and Marham.

We are helping business customers across Swaffham with the switch from traditional landlines to modern VoIP phone systems which are securely hosted in the cloud.

We’re In Business

20+ years

Completed Successfully

2000+ projects

Danny Snelling Local IT and Telecoms Expert

Danny Snelling, Pink Connect

Your local expert

Is your business phone system holding back your productivity?

We offer tailored cloud hosted phone system solutions for companies across Swaffham that meet the unique needs of your business. Whether you require a fully managed phone system or ad hoc support, our services are designed to provide reliable and efficient communication. With our expertise, you can be confident that your phone system will enhance your business operations, rather than hinder them. Contact us today to learn more about how we can improve your business phone system.

Voice over Internet Protocol (VoIP): Fully Featured, Built In

Call Waiting

A feature that has long been part of enterprise systems is now available to ensure that you never miss another call.

Voicemail to Email

Access Voicemail – from any internal phone, your mobile or external phone, or on-line.

Auto Attendant

Auto Attendant allows callers to be automatically transferred to an extension without the intervention of an operator or receptionist.

Call Recording

For each phone number you may choose to record all calls or a specified percentage of calls, and whether you want to record just external or both internal and external calls.

Time of Day Routing

Protect your precious time – with Do Not Disturb and Block Anonymous Calls, with patterns and greetings for different times of the day or week with Time-based Routing.

Hybrid Desk and Mobile

Don’t get left behind

With the added convenience of mobility and the cost savings of VoIP technology, this solution is becoming increasingly popular in today’s fast-paced and competitive business world.

Easy to Migrate

Migrating telephone numbers to a new system can be a complex process, but our efficient support team is here to make it as smooth and stress-free as possible.

Complete Documentation

We will also provide clear and concise instructions on how to configure and use the new system, ensuring that customers are up and running in no time.

Fully Supported

Throughout the migration process, our support team will be available to answer any questions and provide assistance as needed.

Configured Your Way

Our support team understands that every business is unique, and we know how to customise the system settings to ensure that it works for you, making you more productive.

The new way of working

Hybrid desk and mobile phones using VoIP technology are a game-changer for businesses and individuals alike. VoIP, or Voice over Internet Protocol, allows phone calls to be made and received over the internet, rather than through traditional telephone lines. This means that users can make calls from their desk phone or their mobile device, with both devices integrated seamlessly.

Call Recordings: A Key Tool for Business Improvement

Call recordings offer a wealth of benefits for businesses, providing valuable insights into customer behaviour, improving staff training, and ensuring compliance with regulatory requirements. They also enable businesses to monitor performance and identify areas for improvement, ultimately leading to increased productivity and profitability.

Cloud Solutions

Legal Compliance

Provide a record of conversations for dispute resolution and legal purposes such as MiFID II.

Development

Enables training and development of staff by providing real-world examples of customer interactions.

Marketing & Sales

Provides valuable insights into customer preferences and behaviour, which can inform marketing and sales strategies.

Compliance

Ensures compliance with regulatory requirements and industry standards.

Staff Planning

Enables management to track and analyse call volume and patterns for staffing and resource allocation purposes.

WHAT WE DO.

Don't get left behind! Move over to VoIP today or upgrade your current phone system to keep up with the modern business world. Speak with our local expert team in Swaffham to help you through our world of telephony.

Call today on 01603 510 710

Speak with your local IT Support expert in Swaffham

What Businesses In Swaffham Say About Us

Omar sorted out the issue I was experiencing quickly and explained how I can fix the issue myself should it happen again. He made some changes to the system so in theory it won’t happen again.

Zarvin Wildey

Danny has an expert knowledge of the IT and Broadband market place and was able to recommend us services at big discounts. He was also able to innovate and provide solutions where none seemed possible.

Simon Clarke

Thank you Danny for your support in sourcing equipment for my growing remote team.

It was important to make sure team members had access to suitable technology as the company is working remotely – but in the recruitment process this had been pushed down the priorities.

My less than detailed request for “Some ThinkPads and screens” was ably translated by Danny who came back within days with offers on refurbished equipment which has proved excellent – and ‘as new’. Me adding a printer to the list last minute caused no issues and this arrived alongside everything else.

On top of that, he also arranged affordable finance for the pieces so that we can pay over time.

Thank you Danny – I wholeheartedly recommend Danny and Pink Connect (Norfolk) Ltd. to anyone who needs to upgrade or source new equipment for their company.

Jonathan Bugg

Still have questions?

Pink Connect are here to help you make your business more successful. If you would like to discuss your specific situation, please reach out to meet your local IT expert in Dereham, Watton, and Marham

Call today on