Technical Sales Support Executive – Warwickshire

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Job Description

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Working with the IT and Network Sales Team to support sales of VoIP, Network, IT and Connectivity products, both internally and externally. The ideal candidate will support our Sales Team and Franchisees with advice on pre-sale and post-sale.

Essential requirements:-

Key Responsibilities in Sales:
– To achieve all Sales and Profit targets when applicable
– To provide quotations for customers, other sales agents and franchisees,
– To establish relationships with prospective clients and develop them into active customers
– To attend to surveys and presentations to support the Sales Team convert the sales.
– To proactively encourage the sale and promotion of products to existing customers in conjunction with the Marketing Team
– To follow through quotations until conversion
– To assist and contribute in developing new opportunities

Key Responsibilities in Support:
– To support the team with customer queries when required
– To champion our Knowledgebase to make sure products and processes are documented
– To identify opportunities that might arise from customers’ needs
– To offer after sales care to guarantee customer satisfaction further to installations being complete
– To provide and create further training where necessary

Relevant Experience:
– Previous experience required in working with voice and data communications / IP Telephony
– Great attitude towards teamwork and customer service
– Ability to express and demonstrate solutions
– Technology-based background
– Results-driven
– Self-motivating and entrepreneurial
– Confident and with excellent communication skills

Please send CV application now to admin@pinkconnect.com.

Salary package –

This is a first class opportunity to work with a great team and to benefit from a rewarding role.

Rewards

  • Working for an established and professional organisation with an original approach and a bright future
  • A competitive salary
  • A real opportunity for progression within a leading IT company

Does it sound like you? Apply now quoting reference Tech001.

  • Shipston-On-Stour, Warwickshire
  • Negotiable
  • Job type: Permanent, full-time
  • Van Allowance + Benefits on offer
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Provisioning Services Coordinator

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Exciting job for someone with a technical mind and attention to detail. You would be trained in Telecoms, Mobile technology and IT systems / connectivity. You will be dealing with WLR3 orders as well as placing orders for all suppliers and services. Your product knowledge will allow you to support the team in offering the right solutions to our business customers. You will assist when required the Support Team.

The candidate must have excellent communication skills and an immediate rapport with customers.

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Job Description

The main focus of the role is to place orders with all suppliers with the highest level of customer service and accuracy. You will need to be proactive and reactive to suppliers communications, ultimately maintaining the customers’ services in working order.

Candidates should be based around the Midlands within reasonable driving distance of our offices in Shipston-on-Stour.

You will be trained to be knowledgeable about a range of telecommunication services (WLR3, VoIP, Security, connectivity and mobile phones etc) to SME’s and larger companies.

You will be specifically trained in the network requirements and different portals.

You will be mainly responsible for all the orders for:

  • Openreach Fixed Line
  • Connectivity: ADSL, VDSL, Bonded, Leased, Cable, Satellite
  • WiFi Access points config and 4G Router config
  • Router Config
  • Web Hosting and Domain config
  • Google apps deployment
  • Microsoft Office 365 deployment
  • Hosted VoIP orders
  • PBX VoIP orders
  • SIP/IPDC orders
  • PC/Server ordering
  • Purchase of hardware for all orders
  • Trainings at customer premises or via webinars

In addition, you will be expected to:

  • Manage/distribute the provisioning workload including overseeing team’s tickets and further training.
  • Ongoing work on the improvement of internal processes and putting in place more rigid guidelines for incident tracking.
  • Create documentation for all provisioning processes and keeping these maintained and up to date.
  • Liasing with customers over the phone, email, remote access their systems.
  • You will be supporting other members of staff with queries.
  • You will be supporting customers with their installations to guarantee satisfaction.

You will be shadowing the team until you are able to ‘fly solo’.

Essential requirements:-

  • Professional attitude, conduct and appearance;
  • Assertive and proactive;
  • Strong attention to detail;
  • Great communication skills, both over the phone and via email.
  • Strong planning and organisational skills;
  • Eager team player;
  • With a can-do attitude.

Please send CV application now to admin@pinkconnect.com.

Salary package –

    • 20 days of holidays (excluding Bank Holidays)
    • Working hours Monday to Friday 9 – 5.30 from Head Office in Shipston on Stour. Saturdays on a rota, are paid extra. Rota only applies when probation is complete.
    • Extra time is given as time in lieu and must be used within the same month, so if you work late, you can take the same amount of time off. Subject to approval.
    • This offer is subject to acceptance of our standard contract of employment and company handbook / policy.

    Job Type: Full-time

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New Business Development Executive

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Have you been in the Unified Communications arena, do you have a strong Mobile or Fixed line background with some exposure to Hosted PBX, ADSL/FTTC, Leased Line? Perhaps you have been working geographically within the Midlands, a self-starter. Do you understand vertical markets and have experience of targeting 5 to 100 seat SME Market.

If the answer is yes to the above we could have the perfect fit for you, with lots of perks such as Office/Home Based role, Car Allowance + the opportunity to really build a substantial client book with an unlimited residual commission package. This is a genuine opportunity to move from short-term sales commission to a lifetime income model.

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Job Description

You must have at least 3 years’ experience within Unified Communications, able to demonstrate a talent for hitting targets and developing your clients, cross-selling the wide portfolio of Pink Connect business products. This role will involve 1 to 2 days at the office per week, used for training, to generate appointments, organise paperwork etc.

Essential requirements:-

Please send CV application now to admin@pinkconnect.com.

Salary package –

This is a first class opportunity to work with a great team and to benefit from life time customer residual income.

Rewards

  • Working for an established and professional organisation with an original approach and a bright future
  • A competitive salary
  • A real opportunity for progression within a leading IT company

Does it sound like you? Apply now quoting reference NBD001.

  • Shipston-On-Stour, Warwickshire
  • Negotiable
  • Job type: Permanent, full-time
  • Car Allowance + Benefits on offer
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IT Networks And Support Engineer

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We are growing and the team must grow as well!

We are after a skilled IT Networks And Support Engineer with proven experience in dealing with Business customers.

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Job Description

The candidate must have excellent communication skills and an immediate rapport with customers.

Essential requirements:-

You will be responsible for supporting customers over the phone, email, remote access and on-premises with:

  • Openreach Fixed Line Faults
  • Telephone Wiring faults
  • Connectivity Faults and Config: ADSL, VDSL, Bonded, Leased, Cable, Satellite
  • IP Addressing LAN and WAN
  • WiFi Access points config/faults and 4G Router config/faults
  • Complex Router Config and delivery
  • LAN/Wireless Faults
  • Web Hosting and Domain faults/config
  • Email Faults and config
  • Google apps deployment and support
  • Microsoft Office 365 deployment and support
  • Hosted VoIP Faults
  • PBX VoIP Faults and config
  • SIP/IPDC faults and config
  • Fax2email faults / email2fax faults
  • PC/Server faults/config
  • Mobile phone support, configuration, baring, trouble shooting

In terms of Engineering , you will be carrying out installations and site visits for:

  • IT Infrastructure design and implementation
  • PBX and Hosting config, deployments and training, Wmware
  • Firewalls and PfSense
  • Networking
  • Pen Testing, Security Audits, GDPR/PCI Audits
  • Wi-Fi, cabling, BB, bonding and 4G

You will be shadowing our Engineers until you are able to ‘fly solo’.

 

Preferred knowledge:

Certified in Cisco Networking.

Experience with Windows server environments, wireless networks and security.

Job Type: Full-time

Please send CV application now to admin@pinkconnect.com.

Salary package –

  • The terms of our employment are:
    • Very competitive salary. Van allowance.
    • 20 days of holidays (excluding Bank Holidays)
    • Working hours Monday to Friday 9 – 5.30 from Head Office in Shipston on Stour. Saturdays on a rota, are paid extra. Rota only applies when probation is complete.
    • Extra time is given as time in lieu and must be used within the same month, so if you work late, you can take the same amount of time off. Subject to approval.
    • This offer is subject to acceptance of our standard contract of employment and company handbook / policy.
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Business Sales Professional

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We require new Business Sales Professional with proven field sales and business development skills due to franchising expansion, to join our fabulous team!

Superb levels of earnings potential are on offer. We will offer a good basic + a highly realistic OTE in excess of £30K pa. We are based in Shipston on Stour with free parking. Experience of business to business IT & Telecoms sales is essential. Ideal for energetic, well presented, proven sales professional with excellent selling skills and an opportunistic money motivated nature. Higher earnings are also achievable!

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Job Description

The focus of this role is to proactively retain and create new business accounts. The role will be a mixture of account management (50%) and prospecting new business accounts (50%).

Candidates need to be based around the Midlands and within distance to our main offices.

You will be selling a range of telecommunication services (phone lines, phone calls, broadband and mobile phones) to SME’s and larger companies.

Essential requirements:-

  • Professional attitude, conduct and appearance;
  • Excellent presentation skills;
  • Target driven with a track record of consistently hitting targets;
  • Strong, effective communication skills and able to converse at decision level with credibility;
  • Strong planning and organisational skills
  • Competent relationship builder with strong influencing skills.

Please send CV application now to admin@pinkconnect.com.

Salary package –

  • Very good Basic + high commission
  • Company Car/van allowance
  • Hours: 9:00 a.m. to 5:30 p.m. (Monday to Friday inclusive)
  • 20 days holiday per annum increasing with service; plus Bank/Public Holidays – a total of 28 days minimum per annum
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