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Frequently Asked Questions

Microsoft 365

Q: Does Office365 really work across all devices?

A1: Windows Desktop: Office 365 is designed to work on XP, Windows Vista, Window 7 and Window 8. For the best experience use the latest version of Microsoft Office
A2: Mac Desktop: Office365 supports Mac Users across all fronts:

  • Lync – A full Client for Mac users is now available to Office365 subscribers
  • Office Web Apps – Mac users can use Safari to access the full functional versions of Office Web Apps including Outlook, Word, Excel and PowerPoint
  • SharePoint – SharePoint Online supports user access by the safari browser
  • Email – Mac Users can use iMail & Entourage to access mail and calendar services provided by exchange
  • iPhones/iPads – Can access email, calendars and SharePoint

A3: Smart Phones: You can use Office365 on Windows 7 Mobile, Android, iPhone & iPad as well as Blackberry*.

Q: What’s the difference between Microsoft Office on my computer and Office365?

A: Microsoft Office comprises of Word, Excel, PowerPoint, Outlook and other packages that are installed on your desktop or laptop computer.

Office 365 provides a set of complimentary services to Microsoft Office. They include:

  • Exchange Online – This allows you send and receive email to your own domain name. Use Microsoft Outlook to compose emails and to read incoming mail.
  • Lync – Work with other members of your organisation using Instant Messaging, Voice & Video conferencing as well as screen sharing.
  • SharePoint – A web based tool designed to help you manage your company’s information including documents, tasks and group calendars.

Q: What size business is Office365 suitable for?

A: Office365 has been designed to work for all businesses from single employee/owner businesses to big UK companies such as Royal Mail, Aviva and GlaxoSmithKline.

Q: If everything is “in the cloud” – how can I Print my documents?

A: Office 365 allows you to print directly from SharePoint online and Outlook Web Access (including any email attachments). You can also download documents from Office365 to your desktop and print them from there.