Single Analogue Line

Service / Product Setup Rental
Level 4 – Total Care Plus – Single Line 4.95
Level 3 – Total Care – Single Line 3.50
Level 2.5 – Prompt Care – Single Line (Business) 0.00
Level 1 – Standard Care – Single Line 0.00
Renumber 20.00
Three Way Calling 1.50
Ring Back 1.50
Call Minder Standard 3.00
Admin Controlled Call Diversion (per CLI) 9.00
Debt Management Bar (OCB) (per request) 15.00
PSTN Line reconnection 49.00
Presentation Number Connection (Where possible) 30.00 1.50
New Analogue Line Installed 99.00
Number Withheld 0.00
Remote Call Forwarding 37.50 5.00
Reminder Call 1.50
Caller Display 1.50
Call Waiting 1.50
Call Sign 1.50
Call Diversion 1.50
Call Barring 1.50
BT Controlled Call Barring 1.50
Anonymous Caller Reject 1.50
Smart Divert 9.00 1.50
Choose to Refuse 2.50
Presentation Number 25.00 2.50
Caller Redirect (during line cease) 8.00
Residential Line Rental 10.50
Business Line Rental 12.78

Analogue Multi Line

Service / Product Setup Rental
Level 4 – Total Care Plus (per line) – Analogue Multi Line 4.95
Caller Redirect 8.00
Multi Line Rental (per line) 12.78
Presentation Number 2.50
Remote Call Forwarding (plus line rental) 24.95 5.00
Smart Divert 1.50
Number Withheld 0.00
Level 1 – Standard Care (per line) – Analogue Multi Line 0.00
Level 2.5 – Prompt Care (per line) – Analogue Multi Line 1.50
Level 3 – Total Care (per line) – Analogue Multi Line 3.50
New Multi Line Installed (per line) 99.00
Caller Display 1.50
Call Diversion 1.50
Call Barring 1.50

ISDN2

Service / Product Setup Rental
Digital Standard/Digital Line Rental (2 Channels) 0.00 27.90
DDI Rental per DDI number 0.00 0.40
DDI Caller Redirect Rental (per range) 0.00 15.00
Connected Line Identity Presentation 0.00 2.00
Connected Line Identity Restriction 0.00 0.00
Presentation Number 0.00 2.50
Outgoing Calls Barred 0.00 1.50
Incoming Calls Barred 0.00 2.00
Controlled Call Forwarding 0.00 2.00
Call Deflection 0.00 2.00
Call Waiting with Call Hold 0.00 2.00
ISDN2 line transfer 0.00 0.00
DDI Connection (per block of 10) 10.00 0.00
Planning charge DDI Installation 100.00 0.00
New Digital Line installed – (per 2 ch) 295.00 0.00
DDI Caller Redirect Connection Fee (per block of 10) 275.00 1.50
Digital Renumber 55.00 0.00
Level 1 – Standard Care (Charged per channel) – ISDN2 0.00 0.00
Level 2.5 – Prompt Care (charged per channel) – ISDN2 0.00 1.50
Level 3 – Total Care (Charged per channel) – ISDN2 0.00 3.50

ISDN30

Service / Product Setup Rental
Selective Outgoing Call Barring 0.00 2.00
Admin Controlled Call Forwarding 0.00 2.00
Calling Line Identity Presentation 0.00 2.00
Calling Line Identity Restriction 0.00 0.00
Connected Line Identity Presentation 0.00 2.00
Connected Line Identity Restriction 0.00 0.00
Outgoing Calls Barred (OCB) 0.00 1.50
Incoming Calls Barred (ICB) 0.00 2.00
Customer Controlled Call Forwarding 0.00 2.00
Call Deflection 0.00 2.00
Caller Redirect (per channel) 0.00 15.00
Presentation Number 0.00 2.50
ISDN30 Line Rental (per channel) 0.00 14.95
DDI Rental per DDI number 0.00 0.40
Site Assurance (per channel) 0.00 2.50
ISDN30 line transfer 0.00 0.00
ISDN30 Bearer Installation 660.00 0.00
ISDN30 Channel Installation (per channel) 36.00 0.00
Planning charge per DDI Installation 100.00 0.00
Per DDI number (in blocks of 10 or one single DDI) 1.50 0.00
Reconfiguration of ISDN30 65.00 0.00
Presentation Number Connection 35.00 0.00
Level 2.5 – Prompt Care (Charged per channel) – ISDN30 0.00 0.00
Level 3 – Total Care (Charged per channel) – ISDN30 0.00 3.50
Bespoke Directory Entry Various

IPDC

Service / Product Setup Rental
IPDC Channel Cease 20
IPDC IP Address Change 20.00
IPDC Endpoint Cease 40.00
IPDC Channel Rental 9.95
IPDC Connect ( per site ) 75.00

Conversions (Upgrade)

Service / Product Setup Rental
Single to Digital Business 230.00 0.00
Single to Digital System 230.00 0.00
Single to Digital Standard 230.00 0.00
Single to Multi 99.00 0.00

Conversions (Downgrade)

Service / Product Setup Rental
ISDN30 DASS to ISDN30e (60 channels and above) 700.00 0.00
ISDN30 DASS to ISDN30e (up to 60 channels, per channel) 15.00 0.00
Digital System to Multi 99.00 0.00
Digital Business to Multi 99.00 0.00
Digital Standard to Multi 99.00 0.00
Digital Business to Single 99.00 0.00
Multi to Single 0.00 0.00
Digital System to Single 99.00 0.00
Digital Standard to Single 99.00 0.00

Broadband

Service / Product Setup Rental
Business Unlimited VDSL (Unlimited Allowance) 0.00 39.95
ADSL / VDSL Cease 40.00 0.00
ADSL/VDSL Extra 1GB data 2.00 0.00
Business Unlimited ADSL (Unlimited Allowance) 0.00 29.95
Fixed IP Address 0.00 1.50

Security

Service / Product Setup Rental
End Point Security (per user basis) Call for Pricing
Pink Sentinel Corporate Support (from) 125.00
Pink Sentinel Pro Support 35.00
Pink Sentinel Standard Support 25.00
Pink Sentinel Corporate 1595.00
Pink Sentinel Pro 895.00
Pink Sentinel Standard 395.00

Web Hosting

Service / Product Setup Rental
Website Transfer 0.00 175.00
UK Domains – Registered for 2 years 0.00 19.95
Global Domains – Registered for 1 year 0.00 16.95
Bronze (500Mb/5 email accounts) Package – Annual 0.00 49.95
Silver (2Gb/30 email accounts) Package – Annual 0.00 99.95
Gold (Unlimited) Package – Annual 0.00 149.95

MyInbound

Service / Product Setup Rental
Call Whisper (per account) 39.95 24.95
Call Recording (per account) 99.00 49.95
Advanced Stats (per account) 0.00 9.95
Voicemail 0.00 5.00
Inbound Pro 0.00 49.95
Inbound Path 29.95 15.00
Inbound Point 0.00 5.00

pinkIPpro

Service / Product Setup Rental
Handset Unlocking per handset – depending on model 45.00
Yealink T41P Call for pricing
Cisco SPA504G Call for pricing
Call Recording 99.00 See Below
Non-Geo Gold Number 49.95
Cease 45.00
Virtual Number 9.95
pIPp Pro Subscription Rental 12.95
pIPp Subscription Rental 9.95

Call Recording Storage (pinkIPpro and MyInbound)

Service / Product Setup Rental
DDI Number Set Up ( per number ) 0.99 0.00
Call Recording – Storage Charge – 8 495.00
Call Recording – Storage Charge – 7 295.00
Call Recording – Storage Charge – 6 175.00
Call Recording – Storage Charge – 5 109.95
Call Recording – Storage Charge – 4 59.95
Call Recording – Storage Charge – 3 37.50
Call Recording – Storage Charge – 2 19.95
Call Recording – Storage Charge – 1 12.50

Engineering

Service / Product Setup Rental
Excess Construction Charges – Band 3 / 4 / 5 TBC according to quote
Excess Construction Charges – Band 2 up to 600
Excess Construction Charges – Band 1 up to 300
Openreach TRC Material Overhead TBC
Openreach Time Related Charges TBC
Openreach Visit Weekdays Assurance 130.00
Openreach Abortive Visit 120.00
Cabling – Network points TBC
PC Associated Engineering Costs TBC
PC Remote Configuration/Support (from) 45.00
PC Engineering Call Out (from) 175.00
PC Engineering Half Day (from) 250.00
PC Engineering Day (from) 395.00
PC Advanced Engineering Day (from) 495.00

Porting and Migration

Service / Product Setup Rental
Porting Numbers – Multi DDI block 11 or more 135.00
Porting Numbers – Multi DDI block up to 10 75.00
Porting Numbers – Multi 29.95
Porting Numbers – Single 19.95
Porting Numbers – Ported Out 20.00
Porting Numbers – E04: Order timed out 20.00
Porting Numbers – E03: Cancellation of Order 20.00
Porting Numbers – E02: Date Changed 45.00
Porting Numbers – E01: Order Rejected BT 19.95
Porting Numbers – Migrate Away 40.00

Administration Fees

Service / Product Setup Rental
Posted Invoice 1.50
Failed Direct Debit Collection 10.00
30 days notice (sum of all rental charges for 1 month) TBC
Early Termination Charges TBC
Payment Processing Fee (non DD, BACS, cheque, card) 3.50
Debt Collection Team 35.00
Administration Fee / Barring 10.00
Late Payment Fee 10.00