Back-up solutions and disaster recovery
Back-up - on site - remote
We offer on-site servicing of your IT equipment, training for your staff and support for your business.
Guaranteed Network Support. Our IT support team maintains your company's IT network and computer systems in full working order from the day the support contract is signed
We offer one to one telephone support for the day to day issues encountered in running an IT infrastructure
We cover the smooth running of:
We also support most Microsoft Office Software applications and Microsoft Operating System.
Disaster recovery
To ensure your business is never left without computing we offer routine back ups and ghost images - which provides a snap shot of your system's operating system.
Ghost images make sense if have a complicated office set up, or if have a few computers with different roles in your organisation, as this makes sure we can replicate the systems if they fall over for any reason.
- We can log in securely and check your system is running properly
- We can restore all your data, or part data that has been backed up, so you don't need to be out of business longer that necessary
Computers are not perfect. They can (and do) have problems that affect their users' productivity. These problems range from small errors to total system failure. Errors and failures can be the result of environmental problems, hardware and software failure, hacking (malicious, unauthorised use of a computer or a network), as well as natural disasters.
In all cases, you can take measures to minimise the impact of computer and network problems. These measures fall into two major categories: fault tolerance and disaster recovery. Fault tolerance is the capability of a computer or a network system to respond to a condition automatically, usually resolving it, and thus reducing the impact on the system. If fault-tolerant measures have been implemented, it is unlikely that a user would know that a problem existed.
Disaster recovery, as its name suggests, is the ability to get a system functional after a total system failure (a disaster for a company and the network administrator) in the least amount of time. Strictly speaking, if enough fault tolerance methods are in place, you shouldn't need disaster recovery.
To avoid disaster, fault-tolerant information systems are necessary. A series of best practice guidelines for implementing true information-system fault tolerance comes from research, user interviews, and widely accepted concepts of systems and information theory. At pinkconnect we will ensure that your business is protected.
Building redundancy into your systems is fundamental to protecting your business. Reliability requires redundancy, and redundancy expends either time or resources, both of which are not free.
We will advise you on minimising single points of failure. Some options include using alternative power sources and RAID disk subsystems to protect the system from being brought down by the failure of a disk drive or power supply. Speak to pinkconnect we can advise you on best practice. We are your partner in ensuring your business continues to run even when there are blips or incidents.